Services that remain unrivalled in the Marketplace
Support Infrastructure
Shoden Data Systems has built a comprehensive support infrastructure based on providing the highest levels of support and commitment to all our customers. We employ a highly skilled professional team with a wealth of knowledge and experience, based on more than 750 collective years of experience in the service, support and marketing of high-end Data Center class solutions.
Our skill sets include:
- Server and Storage specialists
- SAN specialists
- Backup management specialists
- Networking expertise
- OS/390 architects
- Unix architects
- NT Enterprise System architects
Our service and support staff represents more than 60% of all the employees at Shoden Data System. With skills unrivalled in the marketplace, we are extremely well positioned and willing to support the enterprise class solutions we propose.
Our support infrastructure includes:
- In-house problem resolution
- Escalation to International OEM Technology Partner
- Full spares capability
- Fully trained and certified engineers
- Comprehensive Call Management Facility
Contact us for all your storage, server and SAN needs!
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