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London, UK - 1st June 2009: Shoden Data Systems UK, an innovative provider of data storage solutions for organisations facing backup and data recovery challenges, today announced the creation of a customer service team to support end users located across Europe. The team, who will be responsible for implementing and maintaining Shoden UK’s products, currently includes Paul Miller and Sundeep Dhillon; together they boast nearly 25 years’ experience in the IT industry including positions at EMC and Siemens. The customer service engineers will work closely with their South Africa-based colleagues to develop comprehensive support system backed up by the 24/7 support centre at Shoden Data Systems (Pty) Ltd in Johannesburg.

Miller, Shoden’s senior integration engineer, brings the system integrator a wealth of expertise thanks to 20 years’ experience in the IT industry including VMware-focussed roles and nine years at EMC and 12 at Siemens. Dhillon, now Shoden’s integration engineer, also comes from EMC, where he spent five years implementing SANs.

“This is a great milestone for us because we can now support our customers locally thus offering an even higher level of service,” said John Taffinder, CEO of Shoden Data Systems. “We expect to at least double the CS team’s size by the end of the year as more organisations see the benefits of our solutions and our customer-base expands.” 

“I am very excited to be joining a young and promising company such as Shoden Data Systems UK,” said Paul Miller, senior integration engineer, at Shoden Data Systems UK. “During my career I have helped end users large and small make the most of their storage infrastructures and am looking forward to helping our customers realise the massive benefits they can enjoy with our solutions.”

About Shoden Data Systems UK
Shoden Data Systems UK is based in London, was founded in 2008, and is part of the Shoden Data Systems (Pty) Ltd group, Africa’s largest independent IT solutions integrator. Shoden Data Systems UK is an innovative provider of best-of-breed data storage solutions to the UK market place, with a focus on backup and recovery, and high-performance offerings that meet the needs of enterprise-level organisations. Shoden Data Systems UK is committed to supplying the highest levels of pre and post-sales support, taking full advantage of Shoden’s world-leading infrastructure in Johannesburg, while relying on a local experienced and skilled team. Shoden Data Systems UK solutions are available directly from the company. For further information please contact us on +44 (0) 20 7956 2103 or info@shoden.co.uk.

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